Tag: customer service
-
How Much do Missed Calls Cost Business Owners
Small businesses are often very busy and have a variety of reasons for not answering the phone every time. However, when you realise that 85% of all missed calls will not call back, can you afford to miss out on potential customers?
-
The Waiting Dead
Are your customers turning into zombies from waiting in lines instead of getting the service they’re looking for? Consider the benefits of a self-service kiosk. This infographic has all the details. Check it out!
-
Mythbusters: 5 Myths about Customer Service
The team of Amasty Mythbusters conducted a small investigation, which lists the most common pitfalls of customer service …and don’t worry, today we’re not gonna blow anything up.
-
The Secret to a Happy Customer
Keep your customers happy isn’t as hard as you think. Here are some numbers that will help you keep your customers coming back for more.
-
Customer Service Skills: 10 Ways to Survive Shark Infested Water
Crisis situations are inevitably going to come up. While you hope to avoid a bad situation, there is always one lurking unseen. Being armed with the right customer service skills can be your ultimate lifesaver.
-
Customer Service: There Has to be a Better Way
You are at the crossroads. Will you deliver a personalized and productive customer service experience or will you deliver an experience that leaves customers wanting and the bottom line unfulfilled. Which way will you choose The “Better” Way or the “Other” Way?
-
The State of Customer Service
Our friends at Fonolo have feature this great infographics feature about customer service and why you should invest in customer service efforts for your company. Here’s the first one to start you off!