Tag: MSP
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Want to Save $194,500 as an MSP this Year?
Nobody can deny the importance of quality customer service in today’s business landscape. Customers today are more empowered than ever before, and one poor experience or frustrating phone call may be enough to convince them to take their business elsewhere. For MSPs, the message is clear: Your help desk offering better be up to par.…
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Become The BDR Superhero Your Clients Need!
Remote monitoring and management (RMM) lies at the center of any modern MSP’s services portfolio, but another critical and growing opportunity is arguably as important – Backup and Disaster Recovery (BDR). BDR is the planning and implementation of policies and technologies designed to minimize downtime, and expedite backup and recovery processes in the event of…